Terms and Conditions - House Clearance Lee
Welcome to our House Clearance services in Lee. By engaging our services, you agree to the following Terms and Conditions. Please read them carefully before proceeding.
1. Services Provided
Our house clearance services include the removal of unwanted items, furniture, appliances, and general household goods. We handle everything with care, ensuring that items are disposed of responsibly or donated where possible.
1.1 Scope of Work
- Residential Clearance: Clearing entire homes, including apartments and houses.
- Office Clearance: Removing office furniture and equipment.
- Estate Clearance: Handling estates with sensitivity and professionalism.
2. Booking and Scheduling
To schedule a clearance, please contact us via our preferred communication channels. Upon booking, a confirmation will be sent outlining the agreed-upon services and schedules.
2.1 Payment Terms
Payment is required upon completion of the service. We accept various forms of payment, including credit cards, bank transfers, and cash. All prices are quoted in GBP and are subject to the current exchange rates if applicable.
3. Pricing and Estimates
Our pricing is competitive and based on the volume of items to be cleared, the complexity of the job, and any additional services required. We provide a free, no-obligation estimate before commencing work.
3.1 Additional Charges
Additional charges may apply for:
- Handling hazardous materials
- Special disposal requirements
- Extended hours or emergency services
4. Client Responsibilities
Clients must ensure that items to be cleared are accessible and ready for removal. This includes removing personal valuables and ensuring that the property is vacant or that access arrangements are in place.
4.1 Property Access
Clients must provide clear instructions for accessing the property. Any delays or additional arrangements may result in rescheduling or additional fees.
5. Liability and Insurance
We are fully insured to cover any accidental damages that may occur during the clearance process. However, clients are advised to secure or remove any fragile or valuable items.
5.1 Limitation of Liability
Our liability is limited to the full value of the service provided. We are not responsible for pre-existing damage or issues within the property.
6. Waste Disposal and Recycling
We are committed to environmentally responsible disposal. Items that can be recycled or donated are handled accordingly, reducing the amount sent to landfills.
6.1 Hazardous Materials
Clients must inform us of any hazardous materials present. We adhere to all local regulations regarding the disposal of such items.
7. Cancellation Policy
Clients may cancel or reschedule services up to 48 hours before the scheduled date without incurring any fees. Cancellations made within 48 hours may be subject to a cancellation fee.
7.1 Rescheduling
We strive to accommodate rescheduling requests. However, availability is subject to our current bookings and may vary.
8. Privacy Policy
We respect the privacy of our clients. Any personal information collected during the booking process is kept confidential and is not shared with third parties without consent.
8.1 Data Protection
All client data is stored securely in compliance with data protection laws. Clients have the right to access and request deletion of their personal information at any time.
9. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
9.1 Notification of Changes
Notifications will be sent via email or other agreed-upon communication methods. It is the client's responsibility to stay informed of any updates.
10. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in this region.
10.1 Dispute Resolution
We aim to resolve any disputes amicably through mediation or negotiation. If a resolution cannot be reached, the matter may be escalated to legal proceedings.
11. Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, wars, or other unforeseen events.
11.1 Notification of Force Majeure
In the event of a force majeure, we will notify clients as soon as possible and make reasonable efforts to reschedule services.
12. Acceptance of Terms
By engaging our house clearance services in Lee, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
12.1 Agreement
Your engagement of our services constitutes your agreement to these terms. If you do not agree, please refrain from using our services.
13. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
13.1 Enforcement
Each term is independent, and the invalidity of one does not affect the validity of others.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and our company regarding the use of our house clearance services in Lee, superseding any prior agreements or understandings.
14.1 Amendments
No amendment to these terms is valid unless it is in writing and signed by both parties.
15. Contact Information
Please refer to our official channels for any questions or clarifications regarding these Terms and Conditions.
Thank you for choosing our House Clearance services in Lee. We are committed to providing you with efficient and professional service.